Cancellation & Refund Policy

Last updated: August 20, 2026


1. Subscription Cancellation

Users may choose not to renew their subscription at the end of their billing cycle (Monthly, 6 Months, or Yearly). Upon subscription expiry, automated messaging features will pause until renewed.

2. Refund Eligibility

Since our services provide immediate digital provisioning and activation of software tools, subscription fees are generally non-refundable. However, if you experience technical downtime or billing duplicate errors, you may request a refund review within 7 business days of payment.

3. Refund Processing

Approved refunds will be processed back to the original payment source (bank account/UPI/credit card) via Razorpay within 5 to 7 working days.

4. How to Request a Refund

To submit a query or cancellation request, contact our billing desk at support@aksshatech.com with your Transaction ID and registered email address.